Hefner Electric has proven to be an excellent asset to our organization. They were contacted to come in and clean up our executive boardroom audio / video system. Something that the last three A/V contractors were never able to do. Jim and his team immediately noticed details of exposed wiring, improperly installed equipment, and improper programming on our AMX Touch Panel system. Their team came in and cleaned up all exposed wiring, re-programmed the control system and we now have a trouble-free installation were any user can walk in and use the system without any technical support. Something we were unable to do for the last 8 years

Upon completion of the project, we sat down with Jim and reviewed the installation, and also discussed his other talents, for future use. He informed us, he is a licensed electrical contractor, a licensed general contractor, and holds several Underwriters Laboratory listings. He is also very well experienced with air conditioning. All of this information proved very valuable and since the audio video integration he cleaned up, we have utilized him on two very crucial emergency calls.

One evening the cleaning service accidentally damaged an electrical outlet, and caused a service fuse to blow in the main electrical room. Jim and his team were called the following morning, and they found a grounded electrical outlet and a blown 175 amp feeder fuse. Within a few hours the outlet was replaced, and the fuse was replaced and building power was restored.

On another occasion, we experienced a loss of our 3rd floor 10 ton air conditioning system. Within a few minutes our server went in alarm, and started to overheat. We contacted Jim, and within 4 hours he had acquired, installed, and had operating two portable air conditioning systems, totaling 7 tons of air conditioning, in our 3rd floor server room. He had once again responded and saved us during a very difficult time.

Mr. Tim Whalen
Director Facilities Operations
The Recording Academy